Selected application
A real-time platform for emergency response
An emergency-response organization needed a browser-based platform that connects dispatchers, field teams and external experts during an incident without installing an app.
- Browser-based, no app install
- Live location and live video
- Multilingual live chat
- Session reports and APIs
The challenge
An emergency-response organization needed a browser-based platform to connect dispatchers, field teams and external experts during an incident. Users had to join through smartphones, tablets or PCs without installing a dedicated application.
The platform needed to combine several information channels in one operational workflow: location data, live video, written communication, external expertise and a documented record of the session.
mdeg contribution
mdeg supported a browser-based real-time communication platform with live location, live video including recording, multilingual live chat and screen sharing. A streaming endpoint enabled drone feeds to be integrated into the operational view.
Session report generation supported structured documentation after an incident. APIs enabled integration with third-party emergency software and helped connect the platform to existing operational systems.
Highlights
- Join from smartphone, tablet or PC without app installation
- Live location, live video with recording and screen sharing
- Multilingual live chat
- Drone feeds integrated through a streaming endpoint
- Session reports and APIs to third-party emergency software
This platform is an operational communication system, not a medical device. It shows the real-time video, messaging and integration engineering that mdeg also brings to connected medical products.
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