… your service teams could remotely view and analyze defective equipment in the market directly via videotelephony?
EmergencyEye from COREVAS GmbH & Co. KG first revolutionized the emergency communication and is now continuing its success story in other industries. It has the potential to transform your customer service in the medtech industry as well as the use of EmergencyEye in the service of the Swiss Post shows.
The solution, based on video telephony, allows your service team to use the video camera of the calling smartphone to get a detailed video of the affected device. All of this works from the comfort of your office.
What makes EmergencyEye so special is that it runs 100% web-based. There is no need to pre-install any software or app. This applies to both you and your calling customers or technicians. You can get started right away!